Reference

How havenvip Handles Your Personal Information

This privacy policy tells you exactly what information we collect when you open and use your havenvip account, how we use it, and the choices you have over your own data.

Data collected at account creationPayPal, Venmo, Play+ transaction recordsYour rights to access and correctionHow to contact us about your dataCookies and session tracking

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply layered account-security practices to every havenvip account, from the moment you verify your identity through to ongoing session monitoring. The four areas below cover the main ways your data is protected and how long we keep different categories of information.

Encryption in Transit and at Rest

Your account data and payment records — including PayPal and Venmo transaction details — are encrypted using SSL both during transmission and in storage. No plain-text payment credentials are held on our servers.

Cookie Use and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings or the consent panel inside your account.

Data Retention Periods

Identity verification documents are retained for the period required under applicable state law. Transaction logs tied to Play+ prepaid or bank transfers are kept for the duration your account is active, plus any legally required window after closure.

Requesting Changes or Deletion

You can ask us to correct inaccurate data or request deletion of your account record. Note that some records — such as completed transaction logs — may need to be retained for legal compliance even after an account is closed.

What We Collect and Why We Use It

havenvip Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create a havenvip account, we collect the information needed to verify your identity — your name, email address, date of birth, and a government-issued ID where required by state law. Payment activity tied to your PayPal, Venmo, or Play+ wallet is logged as part

1
of your transaction history; we keep those records to process withdrawals, resolve disputes, and meet any applicable reporting obligations. Device data — browser type, IP address, and session timestamps — helps us detect unauthorized access to your account. We do not sell your personal information to
2
third-party advertisers. Data shared with payment processors like PayPal and Venmo is limited to what those processors need to complete your transaction. Players in Detroit and Atlantic City, along with all others accessing our platform where permitted, fall under the same data-handling standards described here. You
3
can request a copy of the data we hold on you at any time through the contact path listed in this policy.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT OPTIONS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction, or ask us to delete your account information, these are the direct paths to our privacy team. We aim to acknowledge every request promptly and work through it in line with applicable state requirements.

Common Questions About Your Privacy at havenvip

These questions cover the data rights and privacy concerns we hear most often from account holders. If something here does not answer your specific situation, use the contact paths in the support section above.

We collect your name, email address, date of birth, and payment method details such as your linked PayPal or Venmo account. A government-issued ID may be required for identity verification depending on your state.

We share data only with payment processors — PayPal, Venmo, Play+ — and identity verification providers, strictly for completing your transactions. We do not sell personal information to advertisers or unrelated third parties.

Submit a written request through our email privacy contact or start a live chat session. We will compile your account data and respond in line with applicable state law timelines.

Yes. Send a deletion request via email or live chat. Some records — completed transaction logs, identity documents — may be legally required to be retained for a set period even after your account closes.

Session cookies keep your account active while you browse the lobby. Analytics cookies help us understand page usage. You can manage both through your browser settings or the consent panel in your account dashboard.

Transaction records are encrypted in transit and at rest using SSL. We do not store full payment credentials. Only the data processors need to execute your deposit or withdrawal is passed along.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions InfoAbout Us

How havenvip Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit and at Rest

Cookie Use and Session Tracking

Data Retention Periods

Requesting Changes or Deletion

Reach Us About Your Privacy Rights

Common Questions About Your Privacy at havenvip

01 What personal information does havenvip collect when I sign up?

02 Does havenvip share my data with third parties?

03 How can I access or download the data havenvip holds about me?

04 Can I ask havenvip to delete my account and personal data?

05 How does havenvip use cookies on the platform?

06 Is my payment data — PayPal, Venmo, Play+ — stored securely?

Privacy Policy

Related pages

Related pages